Big Ship Cruise Lines with VIP Options. Perks like free cocktails, an exclusive hangout and a concierge who makes restaurant and spa reservations are limited to small- ship, luxury cruises. Not necessarily! Several big- ship cruise lines wanting to coddle frequent cruisers and passengers residing in high- rent suites are now offering members- only concierge lounges as an attractive perk. These lounges - - which in essence serve as private hideaways for passengers in the most expensive accommodations - - may be outfitted with couches and comfortable chairs, big- screen TVs and private bars, so elite passengers can relax or socialize as they see fit. Most importantly, lounges offer a small, exclusive cruise ship experience, even as travelers are trawling the seas in a 4,0. Of course, the other major plus of a concierge lounge is the added service that's offered. There, dedicated staffers do all the niggling chores - - such as booking shore excursions or dinners at specialty restaurants, arranging shore tours or resolving issues - - that come up on cruise vacations. Don't want to wait on hold to change your dining time at a specialty restaurant? Ask the concierge to do it for you. A shore excursion is accidentally charged twice to your onboard account? Eschew the long lines at the purser's desk and let the concierge handle the matter for you. Concierge Gold Service Extras gives you ongoing Concierge service and lots of extras from The Good Guys. Contact us to find out more. But just because you're willing to splurge on a top- level suite or have attained the highest tier in a cruise line's loyalty program doesn't mean that you'll have lounge access on every cruise you take. That's because many cruise lines - - even those with concierge services - - don't have dedicated lounges. Carnival Cruise Lines doesn't offer concierge service at all. Also, note that cruise lines with concierge lounges don't necessarily have them on all ships. For example, Norwegian Cruise Line only has dedicated lounges on its three newest ships, while only Princess' two newest ships feature lounges. Are you itching to get your foot in the door of one of these shipboard hideaways? Here's a sneak peek inside six big- ship concierge lounges - - as well as qualification requirements for acquiring the right key card so you can access all these perks on your next cruise. Website for your condo/HOA including work orders, package tracking, permission-to-enter, amenity booking, visitor parking, announcements, document sharing, and a lot. THAT'S MYASSIST. Godsend Concierge Service concierge service business plan executive summary. Godsend Concierge Service is a full-service concierge business serving the Eugene, Oregon. Deliver a true omnichannel experience with flexible, integrated, multi-vendor software that fits your needs. Celebrity Cruises. Lounge Name: Michael's Club, fleetwide. How You Qualify: Passengers in concierge- level cabins, as well as Signature, Royal, Penthouse and Reflection suites and Captain's Club Zenith members all receive concierge services, though concierge- level cabin occupants may not use Michael's Club. Amenities: Continental breakfast is served in Michael's every morning, while complimentary pre- dinner drinks and tapas are served from 5 p. The lounge also features a large- screen TV and reading chairs with a variety of magazines, newspapers and books on hand. Concierge Services: The concierge helps to arrange specialty dining reservations and procure shore excursion tickets, and can even answer general questions about ports of call. Open Hours: Michael's Club is open 2. Holland America Line Lounge Name: Neptune Lounge, available on all Holland America ships. How You Qualify: Only passengers who book a deluxe verandah or penthouse suite are allowed in. ![]() The Tracer ® Concierge Property management software that does it all. Total business overview, built in channel manager and guest experience platform. An overview of inside 6 big-ship concierge lounges and the requirements for acquiring access to all these perks on your next cruise. Amenities: This private relaxation area features a wide- screen TV; reading areas stocked with magazines, newspapers and books; and specialty coffees served throughout the day. Continental breakfast with coffee and tea is available until 1. Open Hours: The Neptune Lounge is open every day from 7 a. MSC Cruises Lounge Name: Top Sail Lounge, found on MSC Divina, MSC Fantasia, MSC Preziosa, and MSC Splendida. How You Qualify: Book a Yacht Club cabin, MSC Cruises' elite suites. Amenities: The lounge is decked out with comfortable couches and TVs. Complimentary drinks, pastries and appetizers are available all day long. MSC's Top Sail also features gourmet light fare for breakfast, lunch and dinner - - a perk not found in most other cruise lines' concierge lounges. Because the aptly named Top Sail Lounge is located on a top deck, passengers can enjoy beautiful views through floor- to- ceiling windows. Yacht Club passengers also have access to a private pool area and an al fresco bar serving food. Concierge Services: The concierge staff will make reservations for alternative dining venues and spa services, arrange private shore excursions and facilitate onboard shopping. Plus, your cabin's personal butler, available 2. Open Hours: The lounge is always open. Norwegian Cruise Line Lounge Name: Norwegian employs a variety of spaces on its ships as VIP areas. Passengers staying in The Haven, the line's all- suite enclave, have access to a private cocktail bar and concierge desk but only Haven passengers on Norwegian Epic, Norwegian Getaway and Norwegian Breakaway also have access to an exclusive, private restaurant. On Gem- class ships (Norwegian Jewel, Gem, Jade, Pearl), Norwegian uses one of its specialty restaurants (typically Cagney's Steak House, but Moderno on Norwegian Jewel) to serve as a private dining area for suite and Haven passengers. How You Qualify: Passengers booked in The Haven, villas, suites and penthouses qualify for these privileges. Amenities: A lavish breakfast and lunch from a special menu are served to suite passengers in Cagney's (or The Haven Restaurant on Norwegian Breakaway, Norwegian Getaway and Norwegian Epic). On several Norwegian ships (Norwegian Gem, Pearl, Jade, Dawn, Jewel and Star), the Star Bar becomes the VIP lounge. Norwegian Sky utilizes the Plantation Lounge for this purpose; Pride of America, Norwegian Sun and Norwegian Spirit don't offer lounge privileges. Haven passengers also have access to a gorgeous private sun deck with pools, hot tubs and lounge beds. Concierge Services: Based in The Haven, Star Bar or Plantation Lounge (or a section of the steakhouse or Italian restaurant for the lounge- less ships) during the day, a dedicated concierge is available to make dinner, entertainment and shore excursion reservations; book airport transfers and print boarding passes; answer questions and attend to special requests. The concierge will also facilitate priority disembarkation for suite passengers on port days and the last day of the cruise. Open Hours: Hours for VIP lounges vary but are generally 7 a. The concierge is always available by phone, but is available for in- person consultations every day until 4 p. Princess Cruises Lounge Name: The Concierge Lounge. How You Qualify: Suite passengers. Amenities: Located only on Royal Princess and Regal Princess, the small Concierge Lounge offers light snacks and beverages. The lounge also is used as a private disembarkation lounge for suite passengers. Concierge Services: Full front desk services are available to concierge- level passengers, plus the concierge can help with shore excursion, specialty dining and Lotus spa reservations. Open Hours: The Concierge Lounge is open 2. Royal Caribbean International Lounge Name: Concierge or Diamond Club Lounge, found only on Enchantment of the Seas and all Radiance- , Voyager- , Freedom- , Oasis- and Quantum- class ships. How You Qualify: Passengers must be Diamond- Plus Crown and Anchor Society members (1. On Freedom- and Oasis- class ships, Diamond members (at least 8. Diamond Lounge. Amenities: A continental breakfast is served in the Concierge Lounge every morning from 8 until 1. A self- service, no- fee bar is available in the evenings. DVDs and CDs are available to borrow during concierge hours. The concierge can also assist passengers with business services, such as faxing or copying, for a fee. Open Hours: The Concierge Lounge is open 2. Concierge Service Business Plan Sample - Executive Summary. Introduction. Godsend Concierge Service (GCS) is a full- service concierge primarily serving the untapped corporate market in Eugene, Oregon. The company is able to do almost any errand the clients need, freeing up their time to develop value for their employer. Employers will welcome our service as it provides another form of compensation used to attract qualified workers. The most important objectives for the first three years include: the utilization of GCS in at least four of the top 1. The staff will consist of Mr. Gogetter working full- time for GCS. The company intends to hire 3 full time employees by the end of year 1. As this is an industry that demands high quality individuals, GCS intends to offer higher wages to insure quality performance. GCS will provide an extensive employee training program on an ongoing basis. Services. Godsend Concierge Service will provide a wide range of services for our customers. The tasks for the employees will range considerably; however, the underlying need will be for services/errands made during normal business hours, hours the employees are at work and the company would rather have the employee at work being productive instead of running an errand. The Market. Corporations recognize that their employees have less free time than they used to, so they have begun to contract with concierge companies to provide their employees with a wide range of services as an additional form of compensation. Some of the large corporations that we will target in Eugene are Hyundai, Sony Disc Manufacturing, Levi Strauss, etc. Medium- size companies include Burley Design Cooperative, Palo Alto Software, Bike Friday, larger law firms and medical offices, etc. While some of corporations already offer a concierge service for their employees, they typically do this through an in- house employee who does the errands. In the eyes of the employee, having the concierge in house is as much of a perk, but it is less efficient for the company. GCS can provide concierge services to companies at a lower rate. We will also service individuals who recognize the value in having someone else do tasks that they do not have the time for or, after cost/benefit analysis, decide it is not worth their time to complete the task. We will attract this segment of the market through word- of- mouth marketing. Currently in Eugene there are two concierge style companies, both primarily servicing individuals. GCS will be targeting companies because the market has been overlooked, and it provides larger volume, and more consistent work. Financial Considerations. Godsend Concierge Service's start- up costs will include all the equipment needed for the home- based office, legal fees, website creation, and start- up advertising. The projected growth rate for GCS is over 1. GCS expects to have sales of $1. The company plans to bill its clients on an hourly rate. Objectives. The objectives for the first three years of operation include: To create a service- based company whose primary goal is to exceed customers' expectations. The utilization of GCS in at least four of the top 1. To increase our number of clients served by 2. To develop a sustainable home business, surviving off of its own cash flow. Mission. The mission of the company is to provide the customer with whatever type of legitimate service he/she desires. We exist to attract and maintain customers. When we adhere to this maxim, everything else will fall into place. Our services will exceed the expectations of our customers. We will foster a workplace where employees take pride and ownership in their contributions, which empowers them to do their best.
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